http://rescuedeskblog.com/2009/11/03/from-handshakes-to-hugs/ Living in the virtual fast lane Fri, 19 Feb 2010 18:57:05 +0000 http://wordpress.com/ hourly 1 http://rescuedeskblog.com/2009/11/03/from-handshakes-to-hugs/#comment-153 Sue Canfield Wed, 18 Nov 2009 23:14:01 +0000 http://rescuedeskblog.com/?p=335#comment-153 I agree that today's business relationships are less 'formal' than they used to be. People are interested in people, family, your interests. That's why I feel it's so important when getting to know a prospect to learn not just what they do for business. It's important to also find out about their family, favorite foods, what kinds of books they like to read, and what hobbies they have. When we take a personal interest in people in this way, they are much more inclined to become loyal clients. I agree that today’s business relationships are less ‘formal’ than they used to be. People are interested in people, family, your interests. That’s why I feel it’s so important when getting to know a prospect to learn not just what they do for business. It’s important to also find out about their family, favorite foods, what kinds of books they like to read, and what hobbies they have. When we take a personal interest in people in this way, they are much more inclined to become loyal clients.

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